If you experience problems with your Android device's GPS signal, which results in Mileage Book app not registering distance or addresses at the start or your destination, the following solutions can help you solve these issues.
The most common problem, across all the various Android devices is that there is a battery-saving feature that can shut down a GPS signal for a given app, including the Mileage Book, to extend battery life for as long as possible. It is therefore important that the Mileage Book app is not covered by the Android device's battery-saving feature.
It is therefore a great idea to start the troubleshooting by checking these battery-saving features, and making sure that the Mileage Book app isn't included.
NB: The settings made may vary from device to device depending on the Android model and operating system installed.
App optimization - Huawei
Battery settings - Huawei
App optimization - Samsung
Samsung Galaxy troubleshooting
- Go to your phone settings
- Select Battery
- Select Battery Optimization
- Select All apps from the top menu
- Find Mileage Book in the list and select Don't Optimize
If the instructions above dosen't solve the problem, proceed with the solution below.
- Restart your phone
A simple restart of the phone often solves problems related to the GPS in the Android device.
- Turn your GPS on and off
In many cases, the easiest and fastest solution to a GPS problem is solved by turning the GPS off and on so that it can update itself. You can do this easily and quickly by dragging the message banner down by swiping up and down on your home screen.
- Adjust your GPS settings
You can often improve the calibration of your location by adjusting your GPS settings. Your device can be adjusted to use multiple parameters, such as GPS, WiFi, Bluetooth and mobile masts to better calibrate your device's location.
By following these steps, you can adjust your GPS settings to your wishes:
Open Settings on your mobile device
Scroll down until you find Location
Under Location, select Condition
(Note: In some cases, you may need to check Security and Privacy, for example, to find the location settings)
Note that there are three options. By choosing High accuracy you ensure that your mobile device is as accurate as possible.
- Update your Mileage Book app
Mileage Book frequently releases updates to the app. These updates may can contain new features and bug fixes in the app. It is therefore important to keep your app up to date.
Please read Automatic app updates
- Update your phone
If you keep an older version of your Android device for extended periods of time, there is a chance that this may affect your GPS. Each update brings a number of fixes for errors and possible problems. Therefore, you should keep your mobile updated so that your phone has the latest version of Android.
To check for updates, follow these steps:
Scroll down until you find About
Select Check for Updates
If none of the above solves the problem you are experiencing, please contact: firstname.lastname@example.org or +45 70 25 11 00
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