Available to subscription: Fleet Management
User role: Fleetmanager
What is keyless?
With keyless, employees lock and unlock the car with the Mileage Book Fleet app instead of the car key. The key stays in the car, e.g. in the glove compartment.
This solves a number of well-known challenges in a fleet with many vehicles: keys that get lost, keys that are not returned after use, and employees who take the key for a different car than the one they booked. It saves time and can save the cost of replacing keys.
With and without booking
Keyless can be used both with and without booking. It depends on how you have set up your pool cars. See Fleet - Pool car settings.
- With booking: the employee must book the car before it can be unlocked. The car is only shown in the app when the employee has a booking.
- Without booking: the employee sees the cars in the app that the fleet manager has given them access to, and can go directly to the car and unlock it. Access is controlled under Accessibility on the car. See Fleet - Create a pool car.
How to get keyless
1. Contact Mileage Book to get access to the feature on your account.
2. The cars need a special tracker model that can control the car's lock. If you do not already have the right model, the units must be replaced in the relevant cars.
3. Mileage Book installs the units for an additional fee per unit.
Are you investing in new cars?
If you use keyless and are buying or leasing a new type of car, contact Mileage Book before the car is ordered. Not all car brands and models support keyless. Some brands can support it, but first require development at both Mileage Book and the hardware supplier.
Send the car's brand, model and year to Mileage Book at sales@mileagebook.com, and we will check whether the car supports keyless. Mileage Book also offers installation of units in the new cars.
The first time the car is used
The first time, the car must be unlocked with the key and then locked with the Mileage Book Fleet app. After that, the key stays in the car, and the car is locked and unlocked with the app. The same applies if the car has been locked with the key, e.g. after a workshop visit.
See how employees use keyless in Fleet - How to use keyless in your daily work.
How to help your employees
If an employee needs help unlocking the car, you as a fleet manager can operate the car's lock from the web.
1. Select Fleet vehicles in the menu on the left.
2. Click Vehicles, and select the car.
3. Find the keyless buttons on the car: Unlock, Lock and Turn off the immobiliser.
If the car cannot drive, e.g. because it was unlocked with the key instead of the app, the employee must turn off the engine, and you then click Turn off the immobiliser.
The car is going to the workshop
How the car is handed over to a workshop depends on whether the workshop is internal or external. An internal workshop that knows keyless can use the app like the employees. For an external workshop, the car must be left locked with the key, and the workshop must have access to the key, otherwise you risk a bill for a wasted visit. See Fleet - The car is going to the workshop - what do I do with keyless?. The article can be printed and given to the workshop.