It is important that the Mileage Book app is set up correctly in relation to your Android phone's GPS and battery. If the settings aren't correct, the Mileage Book app may not be able to find the correct address or track the correct distance.
To avoid this, allow Mileage Book to always access your Android phone's location and allow the app to use battery in the background.
GPS location:
To always allow the app to access the phone's location, follow these steps:
1. Go to Settings on your Android phone
2. Select Location
3. Select App permission
4. Find and select Mileage Book
5. Select Always allow
Battery:
To ensure that the app can use battery in the background, follow these steps:
1. Go to Settings on your Android phone
2. Select App and Notifications
3. Expand Advanced
4. Select Special app access
5. Select Battery Optimization
6. Select All Apps at the top
7. Scroll down to Mileage Book and select it
8. Set the Do Not Optimize setting
The above are general instructions based on Android 10. If you have a different version, we reserve the right for discrepancies. Click on the links below if you need instructions from specific manufacturers.
Huawei:
App optimization - Huawei
Battery settings - Huawei
Samsung:
App optimization - Samsung
Samsung Galaxy troubleshooting
OnePlus:
- Go to your phone settings
- Select Battery
- Select Battery Optimization
- Select All apps from the top menu
- Find Mileage Book in the list and select Don't Optimize
If none of the above solves the problem you are experiencing, please contact support@mileagebook.com or +45 70 25 11 00